FAQ
Frequently Asked Questions
Below you’ll find answers to the most common questions about ordering replacement appliance parts.
How do I know if a part fits my appliance?
Check your appliance model number and compare it with the compatible models listed on the product page.
If your model number is listed, the part will fit.
If you are unsure, contact us before ordering and we will help confirm compatibility.
Where can I find my appliance model number?
The model number is usually located on a label or rating plate on the appliance.
Common locations include:
• Refrigerator: inside the fresh food section
• Washing machine: under the lid or on the door frame
• Dryer: inside the door opening
• Dishwasher: on the inner door frame
Are your parts OEM or aftermarket?
We offer high-quality replacement parts, including OEM and compatible aftermarket options.
Each product page clearly indicates the part type.
How long does shipping take?
Most orders are processed within 1–2 business days.
Standard shipping times typically range from 3–7 business days, depending on location.
Shipping details are provided at checkout.
Can I return a part if it doesn’t fit?
Yes. Unused parts can be returned according to our Shipping & Returns policy.
Please confirm compatibility before ordering to avoid delays and return shipping costs.
What should I do if I ordered the wrong part?
Contact us as soon as possible.
If the order has not shipped yet, we may be able to modify or cancel it.
Do you offer technical installation support?
We do not provide installation services, but we are happy to help confirm part compatibility and answer general questions before you order.
How can I contact customer support?
You can reach us through the Contact Us page.
Please include your appliance brand, full model number, and part number if available.